When do we collect information?
We only collect information that you have provided to us through e-mail, personal communication or data uploaded to our server through the secure links we consign to you.
What personal information do we collect about you?
We hold your personal contact details and specific client information e.g. if you are a parent, we hold the information regarding your child that you provided to us, through e-mail, videos, reports, forms, etc.
If you are an organisation, then we hold contact details about the people in your organisation (e.g. their roles) and the children that you refer to us.
How do we use your information?
We hold your information only to provide you the service you have requested from us. We do not share it with third parties.
How do we protect your information?
We only use General Data Protection Regulation (GDPR) compliant systems. We have written policy in place to ensure all our staff understand their responsibilities pertaining to your information. Training is provided to all our staff on how to handle and protect your data.
Do we use 'cookies'?
We do not sell, trade, or otherwise transfer your information to outside parties.
We do not include or offer third-party products or services on our website.
Right to access and delete you information
If you wish to understand what information we hold about you, please send an e-mail to info@CarboneClinic.co.uk and we will provide you with a brief.
If you wish for us to delete the data we hold about you (or your child if you are the parent / guardian), please send an e-mail to info@CarboneClinic.co.uk.
Verification of identity will be required prior to processing these requests.